What are the responsibilities and job description for the Director of Revenue Cycle Management position at Mcleod Centers for Wellbeing?
Job Description
Job Description
At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!
McLeod Centers for Wellbeing is currently searching for a Full-time Director of Revenue Cycle to work from its headquarters in Charlotte, NC.
The Director of Revenue Cycle is responsible for overseeing all aspects of the revenue cycle, from patient registration and billing to collections and reimbursement. This role ensures that revenue cycle processes are efficient, compliant, and aligned with organizational goals, maximizing revenue and enhancing financial performance. The Director will lead a team, develop policies, and collaborate with clinical and administrative departments to streamline workflows, improve patient satisfaction, and optimize revenue capture.
How will you help us achieve our mission? You will :
- Lead Revenue Cycle Team, billing, collections, authorizations, effectively supporting outside stakeholders
- Develop relationships with key partners in MCO’s and private insurance payors
- Develop performance analytics for gross revenue, discount rates, and collection metrics.
- Partner with Operating and Clinical functions
- Work closely with the team for claim denial and authorization functions
- Lead AR, insurance and authorizations team by hiring, training,g and retaining skilled staff.
- Ensure timely and accurate processing of authorizations, insurance, and billing.
- Maximize receipt of payment from all sources.
- Forecast cash receipts.
- Assess current operations, offering recommendations for improvement and implementing new processes.
- Evaluate accounting and internal control systems
- Ensure patients are treated with dignity and respect regarding all payment matters
What are the qualifications needed for this role?
We're looking for someone who has a minimum Bachelor’s degree in a Finance or Accounting discipline and a minimum of 5 years of experience in revenue cycle management, healthcare billing, or medical coding, with at least 2 years in a leadership role.
It's also beneficial if you have a Certified Revenue Cycle Professional (CRCP), Certified Professional Coder (CPC), or other relevant certification.
What we offer you as an employee :
Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
