What are the responsibilities and job description for the Patient Access Specialist position at Mcleod Centers for Wellbeing?
Job Description
Job Description
At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!
McLeod Centers for Wellbeing is currently searching for a Full-time Patient Access Specialist. This is a remote position, with varying shift hours ranging from 5 : 00 am - 4 : 00 pm.
How will you help us achieve our mission? You will :
- Ensure the accuracy and completeness of patient financial eligibility.
- Identify patient account errors, coding mistakes, as well as patient underpayment or overpayment, and rectify them accordingly.
- Facilitate problem-solving and works with management to implement improvement processes including front office coordinator training when needed.
- Resolve any issues relating to the patient account.
- Assist staff with financial contract management.
- Maintain and update department schedule of providers' availability.
- Schedule as necessary to maximize reimbursement.
- Provide additional support and backup care to the Scheduling Coordinator.
- Assist in authorization management.
What are the qualifications needed for this role?
We require a minimum high school diploma. Progressive experience working in fields involving healthcare, behavioral health, or substance use disorders is highly preferred.
What we offer you as an employee :
Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
