What are the responsibilities and job description for the Care Manager position at McLeod Home Care?
Description
McLeod Home Care is a non-medical home care agency looking for experienced, caring, and compassionate Care Professionals! We have great appreciation for those who put their heart and soul into this work. Apply now to see why 60% of our Care Professionals are referred by our current staff of Care Professionals!
Care Managers provide employee management, scheduling, client relationship management, and implement multiple projects focused on supporting the growth of the company. Care Managers play a crucial role in coordinating and overseeing the care provided to individuals, typically in healthcare or social service settings.
Requirements
This position is Full-Time and in person. Tuesday through Saturday.
Responsibilities/Activities
- Ensure Agency policies and procedures and industry standards and regulations are followed.
- Assist with the coordination, evaluation and planning of home care services.
- Assist the Administrator with administrative activities and optimal use of resources.
- Develop, implement and evaluate strategic plans, goals and objectives.
- Coordinate staffing activities.
- Coordinate scheduling activities.
- Supervise work activities of designated employees.
- Develop and instruct employees in the use of practices, procedures and equipment.
- Prepare budget reports based on compiled financial and statistical records.
- Provide leadership to employees.
- Conduct in-home assessments.
- Liaise with community resources and other agencies.
Required Knowledge
- Excellent customer service skills.
- Knowledge of standards of practice and scope of practice, in accordance with state regulations
- Comprehensive knowledge of other health care disciplines and their role in client and family care.
- Knowledge of personal care and home management skills.
- Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
- Knowledge of the English language.
- Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
- Knowledge of clerical procedures such as maintaining records and completing forms.
Required Skills/Abilities
- Ability to demonstrate effective supervisory abilities.
- Ability to gain respect and cooperation.
- Ability to inspire and motivate subordinates.
- Ability to direct work groups toward a common goal.
- Ability to delineate assignments.
- Ability to oversee the work of subordinates.
- Ability to plan and organize work.
- Ability to coordinate with others.
- Ability to anticipate future needs.
- Ability to administer policies and implement procedures.
- Ability to maintain appropriate contact with manager/administrator.
- Ability to utilize funds, employees and equipment.
- Ability to provide opportunities/guidance for employee development.
- Ability to resolve work-related employee problems.
- Ability to assist subordinates in accomplishing their work related objectives.
- Ability to converse with subordinates in a clear, concise, accurate & timely manner.
- Ability to make useful suggestions.
- Ability to establish and maintain relationships.
- Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
- Ability to identify problems and determine effective solutions.
- Ability to monitor and assess employees, clients and effectiveness of service.
- Ability to communicate written and oral information so others understand.
- Ability to work independently and in cooperation with others.
- Ability to determine or recognize when something is likely to go wrong.
- Ability to provide advice and consultation to others.
- Ability to observe and recognize changes in clients.
- Ability to establish and maintain harmonious relations with clients/families/co-workers.
Physical and Mental Demands:
- Good physical and mental health.
- Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear & see.
- Mental fortitude and stability to handle stress.
- Physical and mental ability to drive a vehicle.
Qualifications/Education
- Current driver’s license.
- Proper Vehicle Insurance Coverage.
Training/Experience:
- Requires related experience.
McLeod Home Care is an equal opportunity employer
