What are the responsibilities and job description for the Hotel Front Desk Clerk position at MCM Elegante Hotel?
Job Overview
The MCM Elegante Hotel is hiring for a Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant stay. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Duties
- Welcome guests upon arrival and provide a warm, friendly atmosphere.
- Check guests in and out efficiently while ensuring all necessary information is collected.
- Handle reservations, cancellations, and modifications through phone calls and online systems.
Qualifications
- No experience needed
- Strong guest service skills with a focus on creating positive experiences for visitors.
- Excellent phone etiquette and communication skills
- Ability to work flexible hours, including weekends and holidays.
- A positive attitude and the ability to work well under pressure in a team-oriented environment.
Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $15 - $18