What are the responsibilities and job description for the Intake Specialist position at MCM Law Group P.C.?
MCM Law Group P.C., a leading Immigration Law Firm in California, is looking for a dedicated and detail-oriented Intake Specialist to join our team in Santa Ana. If you're passionate about helping individuals and have excellent communication and organizational skills, we'd love to hear from you.
Key Responsibilities:
- Serve as the first point of contact for potential clients, providing exceptional customer service.
- Conduct comprehensive client intake interviews, gathering necessary information and entering it accurately into the case management system.
- Assess client eligibility for our legal services and direct them to the appropriate resources.
- Collaborate with legal teams to facilitate smooth client onboarding.
- Schedule consultations and follow up on incomplete intake processes.
- Maintain detailed records while adhering to confidentiality and privacy laws.
What We’re Looking For:
Experience: 1-2 years of experience in client intake, customer service, or legal/healthcare administration.
Qualities: Friendly, empathetic, and able to multitask in a fast-paced environment.
Bilingual English - Spanish.
Skills:
- Proficiency in Google Workspace and Microsoft Office
- Experience with Clio Management software (desirable)
- Excellent organizational and multitasking skills
- Strong written and verbal communication abilities
- A positive, energetic attitude, and a willingness to learn
Location: Santa Ana, CA – Onsite
Pay: $20 - $24 per hour (based on experience)
Schedule: Monday - Friday, 8:30 AM to 5:30 PM
On-Site
We encourage young individuals, especially women, to apply, as we believe in fostering a diverse and inclusive workplace where everyone’s voice is heard. Ready to take your career to the next level? Apply today by sending your resume to info@mcmlawpc.com.
Salary : $20 - $24