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Senior Executive Assistant to CEO, Encore Capital Group

MCM Midland Credit Management, Inc.
San Diego, CA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 4/12/2025

The Senior Executive Assistant to CEO of Encore Capital Group provides multi-faceted administration support on complex matters to the CEO. Encore is a NASDAQ listed company, headquartered in San Diego with over $1.2 billion in revenues.


This role interfaces and communicates with executive leadership for Encore Capital Group as well as the Board of Directors on items of a sensitive and confidential nature. Prepares presentation materials for Board of Directors meetings as well as manages logistics as necessary.

RESPONSIBILITIES

Board support:

  • Provides multi-faceted admin support on complex matters and provides assistance to ensure effective use of the CEO’s time as well as creating productive interactions with the senior leadership teams, the public and the board.
  • Collects and prepares information for use in discussions/meetings of executive staff and outside individual.
  • Makes high-level contacts of a sensitive nature inside and outside the company.  
  • Prepares presentation materials for board of director meetings as well as managing a variety of logistics.

CEO support:

  • Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people on behalf of the office of the CEO.
  • Using independent discretion, sends follow up communications to SVPs, Directors and Sr Managers to ensure requests are being handled in a timely manner
  • Manages the executive's schedule, meeting preparations, follow-up tasks, and complex travel arrangements.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors such as travel, reporting needs, and material preparation.
  • Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
  • Conducts research and information gathering on behalf of the executive and prepares summaries and reports.
  • Requires in-depth knowledge of company operations, policies, and procedures.
  • Independently manages the day to day administrative tasks of the CEO office. Schedules all appointments and makes adjustments to the calendar as needed. Assists with meeting preparation including: development of agenda, catering, recording of minutes, document creation and distribution. Greets and manages all guests of the CEO office, and handles their needs throughout the duration of their stay. Handles and resolves concerns. Screens incoming calls to the CEO, determining nature of the call and whether it requires attention from the CEO. Books all travel and arrangements for the CEO.

MINIMUM REQUIREMENTS

EDUCATION:  Bachelor's                  

EXPERIENCE:  10 Years of experience providing executive support to CEO or high-level executive.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Experience in working with senior level executives within and outside the company, as well as experience with customers, vendors, visitors, and other dignitaries.
  • Experience using discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality.
  • Requires in-depth knowledge of company operations, policies, and procedures.
  • Advanced proficiency in MS Office

PREFERRED QUALIFICATIONS

EXPERIENCE:  Experience working with Board of Directors and preparing materials for Board of Directors meetings is preferred.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Financial services industry experience
  • Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality.
  • Experience with customers, vendors, outside leaders and others.

#LI-KL1

Starting Compensation

Annual Salary: $120,000.00 - $150,000.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

  • Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

  • Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.

Salary : $120,000 - $150,000

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