What are the responsibilities and job description for the Retail Store Manager position at McMahons Best-One Tire & Auto Care?
Job Type
Full-time
Description
Position Summary
Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.
We offer a manager bonus program along with a full benefit package including; medical, dental, vision, 401K Match, paid time off and more!
Essential Functions
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
- Monitor work levels and review performance
- Recommend personnel actions, such as hires, promotions, discharges, and discipline.
- Conduct or arrange for employee training
- Compile personnel records, such as time and production records, test results, etc. as required.
- Greet customers and ascertain customer needs/desires
- Explain and obtain approval from customers for unexpected repairs
- Answer telephones
- Look up items on computer
- Enter orders
- Prepare estimates
- Compute sales prices, total purchases, and process payments
- Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
- Inventory and requisition materials and supplies
- Meet with vendors and suppliers regarding service products
- Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards
Other
- Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
- Investigate accidents/injuries and prepare reports of findings.
- Maintain hazmat book per OSHA
- Prepare and administer department budget, coordinate purchases
- Meet the requirements outlined in the company’s evaluation form
Position Qualifications:
- Excellent written and verbal communication skills
- Ability to take care of the customers’ needs while following company procedures
- Ability to make critical decisions while following company procedures
- Ability to allocate authority and/or task responsibility to appropriate people.
- Ability to influence others to perform their jobs effectively and be responsible for making decisions
- Ability to find a solution for or to deal proactively with work-related problems.
Requirements
Physical Demands / Work Environment:
- Lifting: Frequent lifting over 20 pounds from ground to chest high.
- Squatting, bending, and twisting: occasional
- Standing for extended periods of time.
- Vision (Near, distance, Color, Peripheral, Depth Perception)
- Sense of sound (Ringing telephones, alarms, horns and motorized equipment)
- PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)
- Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.
- High school graduate or general education degree (GED); college degree preferred
- 3-5 years related experience
- Valid driver’s license; driving record must meet company’s insurance requirements
- Ongoing training is required per company’s standards
- Must be competent in MS Word, Excel, and point of sale software
- Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner
- Ability to operate a flat-rate computer system (Mitchell, All-Data, or equivalent) and to learn the company’s flat-rate computer system
