Grand Lodge Concert Concessions

MCMENAMINS
CONCERT CONCESSIONS
Rev. 6-21

TITLE:                  Concert Concessions - Seasonal
REPORTS TO:      Manager
FLSA CLASS:       Hourly Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.  All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:
In general, every McMenamins Concert Concessions team member will be asked to handle every task from opening to closing, including expediting food beverages in a timely and efficient manager. Duties include but are not limited to; selling concession items, serving food, pouring and serving beer, wine and spirits, greeting incoming customers, checking ID’s of patrons purchasing alcoholic beverages, operating a POS system, cash handling, restocking supplies, dishwashing, general cleaning, and most importantly maintaining and providing excellent customer relations with all customers. Concert Concessions team members are required to work in dimly lit outdoor environments.  Being a concessions team member can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment.  A Concert Concessions team member must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on Duty.

Requirements of the Job:
•    Obtain and maintain current food handlers and OLCC liquor license
•    Ability to accurately handle cash and work with numbers
•    Excellent customer service & communication skills
•    Flexible schedule including days, evenings, weekends and holidays
•    Ability to remain calm and focused in a high volume, deadline oriented work environment

Essential Functions of the Job:
•    Provide excellent customer service in a high volume environment
•    Work in a dimly lit environment
•    Must have a value for diversity and the ability to work with individuals from different backgrounds
•    Work for long periods on feet including frequent walking and stair climbing
•    Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
•    Remain calm and focused in a high volume, deadline oriented work environment
•    Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
•    Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
•    Communicate clearly
•    Be positive, polite, and cooperative with co-workers, managers, vendors, and customers
•    Work around various heat sources, like pizza warmers, grills, broilers, and hot-oil fryers
•    Work with and around sharp objects, including knives and slicers
•    Work with chemicals and used in cleaning and sanitizing 


Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

E.O.E.