What are the responsibilities and job description for the Service Technician/Security and Surveillance Systems (2 YRS MIN EXP REQ) position at MCMI Facility Automation?
Job Description
Security and Surveillance Systems - Service Technician / Sales
Systems Integration Company is looking for a highly organized and motivated individual to join our team. Excellent communication and organizational skills are needed. Excellent benefits package. Large growth potential.
Summary:
- Thorough follow-up on all customer problems and service calls.
- Diagnose and implement repairs and enhancements in complex security, access control and video surveillance systems, including software debug and modifications on programmable security controls, video recorders and system workstations.
- Maintain positive customer relationship by attentive, courteous verbal and written correspondence.
Job Description:
- Advise management of technical trends and developments.
- Conduct product quality and performance tests.
- Recommend technical improvements in products or services.
- Provide technical training to employees and customers.
- Communicate highly technical written and verbal information in easily understood terms.
- Provide sketches of field changes and discrepancies for engineering corrections and drawings.
- Prepare technical manuals, data sheets and training aids.
- Demonstrate and maintain strong selling skills.
- Maintain technical proficiency by aggressive self-study and by dedicated completion of certification programs as assigned by the company.
- Maintain strong technical understanding of entire company product line.
- Maintain, in clean, organized and proper working condition, all company owned or leased assets.
Education/Experience:
- Minimum of three years applicable experience.
Computer Skills:
- AutoCAD, word-processing, spreadsheets, Internet software, E-mail (Microsoft Suite preferred.)
Certificates and Licenses:
- AccessXpert, Security Expert, Bosch and Avigilon VMS certification is preferred.
Supervisory Responsibilities:
- TBD.
E.E.O.
Job Type: Full-time
Job Types: Full-time
Job Type: Full-time
Pay: $45,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- Do you have the 2-year requirement in video and security alarm system experience? You will be required to pass a background check as required by the State of Michigan.
Education:
- Associate (Preferred)
Experience:
- Video Security Surveillance: 2 years (Required)
- Security Systems Installation: 2 years (Required)
Security clearance:
- Confidential (Preferred)
Work Location: Multiple locations
Salary : $45,000 - $85,000