What are the responsibilities and job description for the 911 Telecommunicator/Emergency Dispatcher position at McMinn County E911 Center?
McMinn County E911 Communications Center is currently accepting resumes from individuals seeking a career as a 911 Telecommunicator/Emergency Dispatcher.
The 911 Telecommunicator/Emergency Dispatcher handles emergency and non-emergency call-taking and dispatching services for public safety agencies (including all police, fire and ambulance providers) in McMinn County. Some duties include, but are not limited to, answering multi-line telephones, transmitting and receiving information on multiple radios, data entry into a Computer Aided Dispatch program, querying information through NCIC (National Crime Information Center), and dispatching emergency and non-emergency responders to calls for service. Qualified applicants should possess excellent typing, communications, problem solving, and multi-tasking skills. They must also be able to perform well under pressure and in high stress situations.
Experience is not required to apply, however, applicants must be willing to obtain and maintain state mandated certifications supplied by the agency once employed. The ideal candidate must have a high school diploma or equivalent, and be able to pass pre-employment testing, drug screening, a physical, and a criminal background check.
McMinn 911 Telecommunicators/Emergency Dispatchers work 12 hour shifts 7-7 that rotate from days to nights every 8 weeks. Candidates must be able to work a rotating schedule. The normal rotation is 2 days on and 2 days off during the week and 3 day weekends every other week. Pay periods are bi-weekly and telecommunicators typically work a total of 7 out of 14 days during those 2 weeks. The rotation of shifts will vary during the training process. There may be times when employees are contacted off duty for overtime coverage or asked to be on-call for emergency coverage needs.
Applicants must submit a resume and then complete a 2 hour pre-employment test, if contacted to do so, prior to interview. Resumes for this position will be accepted via really, by hand delivery, or by mailing to McMinn County E911 Center, Attn: Julie Pappageorge, 1105 S. Congress Pkwy, Athens, TN 37303
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Overtime
- Rotating shift
- Rotating weekends
Work Location: In person
Salary : $17 - $18