IT Training Coordinator

Job Description

Job Description

McNees is a dynamic and forward-thinking professional services firm, seeking a talented IT Training Coordinator to join our Information Technology team.

JOB SUMMARY : The Training Coordinator is responsible for providing efficient, informative, and up-to-date training opportunities to all Firm attorneys and staff. In keeping with the technology aspects of the trainer role, this position also provides a level of backup support to the Information Technology Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES : "Essential functions" are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• To impart knowledge and provide instruction in the use of the Firm's information technology business tools, processes and procedures to all users and to help minimize support requests is the overall goal of the Trainer.
• Schedule one-on-one training as needed or requested.
• Identify mandatory staff training needs and coordinate with the HR Business Partner or Sr. Director of People Operations to ensure staff attend as needed.
• Perform routine training and support visits to regional offices as needed or requested.
• Monitor training effectiveness. Assess training needs and specialized requirements and provide reporting as requested.
• Develop, maintain, and ensure availability of class schedules and materials.
• Expand and enhance the training programs and delivery methods by using creativity, peer, and user group ideas, interviewing users, becoming familiar with business operations and processes, attending conferences and seminars, reading periodicals and reference materials, etc.
• Maintain and advertise a class schedule in a timely manner, monitor personnel class scheduling, and maintain a record of Firm personnel's attendance.
• Provide backup help desk duties as requested in order to maintain field experience and to identify staff training needs further.
• Maintain excellent communications with IT personnel regarding upcoming projects and emerging technologies and engage as needed in projects where a trainer can benefit from hands-on exposure.
• Assist with other department projects and provide back-up to other team functions as needed.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES :

REQUIRED EDUCATION AND EXPERIENCE :

WORKING CONDITIONS :

Normal law office environment with little exposure to excessive noise, dust, extreme temperature, and the like.

Work Hours & Environment

Why Join Us?

We look forward to welcoming a skilled communicator to our team!

Compensation

The annual salary range for this position is $72,000-$100,800. Your compensation will be based on several factors, including education, work experience, and certifications.

Opportunity for additional compensation :

Benefits

McNees offers benefits including health, prescription, vision and dental care benefits, paid time off, sick time off, disability coverage, life insurance as well as 401k (all benefits are subject to eligibility requirements).

Featured Benefits for this position :

NOTE : The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Salary : $72,000 - $100,800