Student Records Specialist

Position/Application Information

MCNEESE STATE UNIVERSITY invites applicants to apply for the position of Student Records Specialist

DEPARTMENT: Office of Registrar and Admissions

POSITION INFORMATION: This is a full-time, 12–month, unclassified, position. The appointment is available immediately.

POSITION NUMBER: U99970

SALARY: $36,000

REPORTING AUTHORITY: Associate Registrar

DEADLINE: Position will remain open until filled.

APPLICATION PROCESS AND MATERIALS: For the application process, applicants MUST complete an electronic application and upload required documents listed below:

• Letter of Application (Cover Letter)
• Resume/Vitae
• Three Professional References (include: name, phone number, and e-mail address)
• Unofficial Transcripts

Position Duties/Responsibilities

• Process applications for all undergraduate transfer, readmit, and visiting students
• Determine admissibility of applicants by adhering to and independently applying rules, policies, and regulations mandated by the Louisiana Board of Regents, the Louisiana Legislature, the University of Louisiana System, and McNeese State University.
• Compute grade point averages to equate with University standards. Scrutinize applicant data to determine residency, classification, entry status, eligibility, transferability of credit, and the need for additional documentation
• Enter prospective student data into the Student Information System and/or Customer Relationship Management (CRM) system as well as maintain and run reports on applicants
• Maintain current knowledge of Banner (Student Information System), Recruit (CRM), BDM (scanning system), Argos, and other systems used by the University
• Process incoming and outgoing mail for the Admissions & Recruiting Department. Code, scan, and index those documents into the BDM. Download official electronic transcripts through the certified databases and index them into the student’s electronic file
• Assist prospective students in person, over the phone, texting, and via email
• Work closely with faculty and staff to assist prospective students with the admission and advising process
• All duties shall be conducted in a manner which provides a positive reflection of the University
• Complete all other duties as assigned by the Director of Admissions & Recruiting, the Associate Director of Admissions & Recruiting, or the Executive Director for Enrollment Management

Required/Preferred Qualifications

Required:

• Bachelor’s degree from a regionally accredited
• Self-starter with the ability to exercise initiative, independence, and maturity as well as function with limited supervisory intervention
• Attentiveness to detail and ability to work independently
• Excellent oral and written communication and interpersonal skills including the ability to generate clear, concise, and grammatically correct business correspondence and other documents
• Strong organizational skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner
• Strong analytical and problem-solving skills
• Commitment to customer service and teamwork
• Ability to thoroughly understand, communicate, and abide by federal and university guidelines regarding student record confidentiality requirements
• Proficiency in the use of computers; knowledge of word processing, spreadsheet, and database applications; and ability to search and obtain information from the internet.

• Experience with Ellucian Banner
• Experience in professional office

General University information

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity.

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment. McNeese participates in E-Verify.

Louisiana Revised Statute 42:31-“Eligibility requirements for certain unclassified employees”-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver’s license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the Office of Human Resources: Voice: (337) 475-5102; TDD/TTY, Hearing Impaired: (337) 562-4227; Fax: (337) 475-5104; or cabbott@mcneese.edu.

Transcripts from Foreign Universities: Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a University-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services ( or Educational Credential Evaluators, Inc.