What are the responsibilities and job description for the Front Counter Sales-Syracuse position at McQuade & Bannigan?
Locally owned and operate contractor and industrial supply house looking for the ideal candidate for an inside counter salesperson position.
Provide high quality sales service by cashing out orders, responding to inquiries about products and/or services, and resolving customer complaints. Communicate regularly with internal staff to ensure customer satisfaction.
Helping customers that call in or walk in with their product questions and needs
Effectively communicate features and benefits of products we sell to our customers
Processing quotes, orders, rental and repair orders via our CRM systems
Assist outside salespeople
Stay educated on emerging trends in the commercial and industrial construction market, along with learning the product lines we carry
Assisting in other areas of the business as needed, picking orders, stocking, etc.
Demonstrate a positive attitude, professional conduct and appearance at all times!
Qualifications:
Prior sales or customer service experience preferred
Passion for delivering high quality customer service
Ability to build relationships and a strong rapport with customers.
Pay/Benefit package to be discussed during interview process.
Pre-Hire Drug Testing required.
Job Type: Full-time
Pay: $14-17 per hour---To be discussed
Duties
Candidates applying should have a high school diploma and be a self motivated-self starter with effective communication skills-a real people person. A college education is preferred, but not required.
The individual will work closely with the outside sales force in supporting and servicing our current customer base.
Typical tasks will include product research, quoting, ordering, and expediting.
Attention to detail is a must. Most importantly, this person will be
available and attentive to customer inquiries and requests. As a member of the
sales team, this person will be expected to contribute to the identification of
potential customers and markets and the establishment of relationships
Requirements
Prior sales or customer service experience is preferred. The ideal candidate should have a passion for delivering high quality customer service.
Some responsibilities include but are not limited to the following:
-Continuously seek to enhance selling skills and product
knowledge.
-Educate customers in product features and advantages and
provide personal hands-on service to promptly assist customers with any issues
that arise.
-Work collaboratively with sales managers, fellow sales
personnel, and other company staff to promote and maintain company image to
suppliers and customers alike.
-Process sales orders and provide direction and supervision for
picking, packing, and delivering the orders within defined timing and
scheduling.
Nice To Haves
We are looking for someone with:
-strong communication and organizational skills
-the ability to work well with others as part of a team
-attention to detail
-ability to multi-task
-strong computer skills (Excel, Word, Outlook, etc)
-the will and the drive to succeed
The ideal candidate would be self motivated, self starter, and have a willingness to get along with others and someone who has a positive outlook. We are looking for someone who has an interest in the construction industry and a desire to grow with us as a company.
Benefits
Salary range from $14-17 per hour. The salary can be discussed and would be based on experience and qualifications.
Compensation Package:
-Pay rates to be discussed
-Company medical plan.
-401K option
Full time position, Monday-Friday.
Pre hire drug test is required.
Salary : $14 - $17
