What are the responsibilities and job description for the Rental Counter Sales position at McQuade & Bannigan?
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs
Responsibilities include but are not limited to the following:
Wait on customers at rental/service counter
Answer rental and service related phone calls
Load/unload rental equipment and scaffold
Be able to use computers to look up parts breakdowns
Check in and put away parts in parts room.
Work collaboratively with managers, fellow sales personnel, and other company staff to promote and maintain company image to customers.
Drug testing prior to hire with random testing throughout employment
Regular plus overtime hours.
Duties
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Reserve items for requested times and keep records of items rented.
- Receive orders for services, such as rentals, repairs.
- Rent items, arrange for provision of services to customers, and accept returns.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
Requirements
Efficient with computers
Qualifications to include but are not limited to:
-strong communication and organizational skills
-the ability to work well with others as part of a team
-attention to detail
-ability to multi-task
-strong computer skills (Excel, Word, Outlook, etc)
-the will and the drive to succeed
-Some responsibilities include but are not limited to the
following:
-Continuously seek to enhance selling skills and product
knowledge.
-Educate customers in product features and advantages and
provide personal hands-on service to promptly assist customers with any issues
that arise.
-Work collaboratively with sales managers, fellow sales
personnel, and other company staff to promote and maintain company image to
suppliers and customers alike.
-Process sales orders and provide direction and supervision for
picking, packing, and delivering the orders within defined timing and
scheduling.
Nice To Haves
Self motivated-self starter
Benefits
Compensation Package:
-Pay rates to be discussed
-Company medical plan.
-401K option
Salary : $16 - $19
