What are the responsibilities and job description for the Shift Leader position at McQuaid Sandwiches LLC?
Calling all Go-Getters!!
Jimmy John’s is looking for self-motivated individuals to join our fun, positive, and efficient management team.
Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team!
As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.
Essential Functions Include:
- Execute quality store operations and deliver exceptional customer and store experience.
- Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.
- Train, supervise, and assist team members as necessary.
- Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.
- Always maintain a professional appearance in compliance with the dress code.
- Comply with all food, safety, sanitation, and security guidelines.
- Operate POS while adhering to all cash handling policies efficiently and with integrity.
- Operate food preparation machinery.
- Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.
- Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.
- Perform other related duties as necessary.
Qualifications:
Previous experience in retail, customer service, fast-food, or other related fields.
Strong leadership skills that contribute to overall team performance and understand how their role relates to others.
Positive, respectful, and enthusiastic attitude with guests and team members
Ability to thrive and work well with others in a fast-paced environment and under pressure
Learn and execute multiple tasks
Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.
Job Type:
In-person, Full-Time
Expected Hours: 35-45 per week
Shifts: Day Shift, Evening Shift, Night Shift, Weekends Required
Benefits:
- Free meals during shifts
- Early Access to A Portion of Earned Wages Before Scheduled Payday
- Paid time off
- Flexible schedules
- Opportunities for development and growth
- Referral Program
Requirements:
Must be at leas 18 years or older.
Must be able to lift 30-40 lbs. regularly throughout shifts.
Ability to stand, bend, reach, and scoop throughout assigned shift.
Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F.
Must be available to work weekends.
Company Information:
At Jimmy John's, we slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
We are a locally owned and operated Jimmy John's franchise, with a fast-paced, high-energy environment where you get to interact with loyal customers every day. You are applying for work with a franchisee of Jimmy John's, not Inspire Brands, LLC. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
McQuaid Sandwiches LLC is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.