Demo

Engineering Director

MCR Hotels
Queens, NY Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

The Engineering Director for the TWA Hotel will oversee all engineering activities and projects, ensuring alignment with the hotel's policies and goals. This leadership role focuses on leveraging best engineering practices while managing costs and budgets effectively, ensuring the highest quality outcomes for all initiatives.

Key Responsibilities

  • Lead and mentor the engineering staff, instilling a strong culture of customer service, empowerment, and adherence to operational procedures.
  • Design and manage work schedules for the engineering team, ensuring efficiency and compliance with hotel standards.
  • Develop and manage an annual departmental budget to drive financial planning and resource allocation.
  • Engage in monthly financial reviews, contributing to forecasts and profit / loss discussions.
  • Create and implement proactive maintenance plans for hotel property, equipment, and grounds to ensure they are always in excellent condition.
  • Maintain compliance with all applicable local, state, and federal regulations.
  • Establish and maintain a preventative maintenance program for all hotel systems.
  • Maintain all emergency and life safety equipment, ensuring it is regularly inspected and tested.
  • Address room maintenance requests promptly and courteously to enhance guest satisfaction.
  • Investigate alarms swiftly to determine cause and urgency, reporting findings to the Front Desk for immediate action.
  • Assist in special projects and renovations as required.
  • Participate actively in energy conservation initiatives.
  • Review guest feedback regularly to identify and resolve issues in a timely manner.
  • Ensure accommodations meet Americans with Disabilities Act (ADA) standards.
  • Instruct staff on safety protocols, including the Hazardous Chemical Program (OSHA).
  • Manage vendor contracts related to the engineering department effectively.

Qualifications

  • High school diploma or equivalent required.
  • Professional certifications such as CPO, CPR, or EPA preferred.
  • A minimum of 5 years of progressive facilities management experience in a hotel or a related field, or equivalent educational background with relevant experience.
  • Physical ability to exert up to 100 pounds of force occasionally and 50 pounds frequently.
  • Stationary Engineer's license may be required as per local regulations.
  • Expertise in HVAC, electrical, plumbing, boiler operations, and general maintenance.
  • Ability to analyze and interpret financial documents including P&L statements and budgets.
  • Thorough knowledge of local laws and building codes.
  • Exceptional verbal and written communication skills, with a focus on attentiveness and courtesy.
  • Adept at prioritizing tasks and managing deadlines effectively.
  • About Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, with offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR manages a $5.0 billion portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities .
  • Employing more than 7,000 team members nationwide, MCR operates hotels under multiple well-known brands.
  • Awarded Fast Company's 10 Most Innovative Travel Companies of 2020 .
  • Recipient of the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer .
  • The TWA Hotel has won accolades including Development of the Year and various architectural awards.
  • What We Offer :

  • Generous hotel discounts.
  • Weekly pay schedule.
  • Paid time off to recharge.
  • Retirement planning options.
  • Referral bonuses for bringing in new talent.
  • Opportunities for career advancement.
  • Health, dental, and vision insurance available for full-time team members after 30 days.
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