What are the responsibilities and job description for the Service Manager position at McSweeney Auto Group?
The Service Manager at McSweeney Chevrolet GMC/ CDJR will be responsible for overseeing the daily operations of the service department, ensuring customer satisfaction, managing staff and driving profitability by coordinating repairs, scheduling appointments, and resolving issues
Responsibilities:- Manage day-to-day operations of the service department.
- Oversee scheduling and workflow of service technicians.
- Ensure quality and timely completion of service repairs.
- Handle customer inquiries and complaints.
- Lead, mentor and develop the service team, fostering a positive and productive work environment.
- Ensure compliance with manufacturer warranties and policies
- Manage and control costs, working closely with Sales and Parts department
- Establish and maintain relationship with factory representatives.
- Prior experience in a managerial role in an automotive service department.
- Experience with GM/Chevy & CDJR brands a plus
- Strong leadership and communication skills.
- Knowledge of automotive service repair processes.
- Excellent customer service skills.
- Maintain safe work environment
- Competitive compensation.
- BCBS Health
- Dental, vision and GTL insurance
- 401(k)
- Paid time off
McSweeney Chevrolet GMC/ CDJR is a well-established dealership located in Clanton, Alabama. We are dedicated to providing exceptional service to our customers and creating a positive work environment for our employees.
Salary : $52,000 - $95,495
