What are the responsibilities and job description for the Installation/Repair Technician position at MCTV?
Installation & Repair Technician
Reports to: Installation and Repair Supervisor
Department: Installation and Repair
Location: Wooster, Ohio
Type of Position: Full-time
Hours: 8 A.M. - 5 P.M. with some evenings and weekends required
Compensation: based on experience and skill level
Description
Responsible for installation and repair of all services including internet, TV and phone. The I/R Technician must be able troubleshoot technical issues related to all services. The work for this position may be scheduled appointments, on-going tasks, or unplanned.
Essential Duties and Responsibilities
In this role, the Installation & Repair Technician (I/R Technician) has primary responsibility for:
· Perform installations for converters, high speed data and digital telephone
· Perform disconnects, reconnects, theft checks, traps and audits
· Understand and communicate the function of RF wire routing, telephone wire routing, RG and twisted pair wiring, converters, remote controls, digital telephone MTA’s and high-speed data modems
· Follow proper procedure for installation from internal/external house to tap
· Trouble shooting company and customer equipment from tap to home
· Reading and understanding maps and RF layout
· Willingness to learn additional skills and work with Plant Maintenance to locate and repair fiber breaks, distribution and signal problems
The Installation & Repair Technician must successfully utilize the following tools/equipment in order to complete their responsibilities:
· Basic hand tools such as hammer, saw, screwdriver and pliers
· Basic power tools such as drills, saws, impact drivers
· Meters, PC’s, Tablets, cell/smart phone other testing equipment
· Physical requirements - Carry and setup ladder, Lift 80 pounds, be able to work at heights of 30 feet, perform duties outdoors in any type of weather, working in tight spaces with various temperatures (crawl space, attic, etc.)
Qualifications
· Must successfully complete background check and drug test.
· High School Diploma or GED required.
· Previous cable/telecommunications or related experience is a plus but will train qualified candidate.
· Demonstrated knowledge of using meters and testing equipment is a plus but will train qualified candidate.
· Candidate should be willing to learn a variety of telecommunications processes.
· Ability to multi-task with a variety of systems, tools, customers and co-workers.
· Excellent verbal communication with customers and co-workers.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17 - $19