What are the responsibilities and job description for the Customer Care Expert position at MDC Interior Solutions?
About the Position
We are looking for a highly skilled Customer Care Expert to join our team at MDC Interior Solutions. As a Customer Care Expert, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
You will work in a fast-paced call center environment, responding to customer inquiries and resolving issues in a timely and professional manner. In addition to your technical skills, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
Key Responsibilities:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing product information and answering customer questions
- Managing customer complaints and issues in a fair and efficient manner
- Building strong relationships with customers and colleagues
About Us
MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. We have a proven track record of delivering innovative products and exceptional customer service to our clients.
We are committed to building long-term relationships with our customers and partners, and we believe that our employees are the key to our success. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
