What are the responsibilities and job description for the Front Desk Receptionist Bilingual position at MDCare Health System?
Job Overview:
We are seeking a Front Desk Receptionist to join our medical office team. The ideal candidate will have experience in patient services and medical administrative support, utilizing software such as eClinicalWorks, availity, insurance verification tools and handling medical records.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain electronic medical records using eClinicalWorks or similar software
- Provide administrative support to medical staff
- Ensure the front desk area is organized and presentable
Requirements:
- Previous experience in a medical office or clinic setting is preferred
- Knowledge in using medical software like eClinicalWorks
- Knowledge of medical terminology and front desk procedures
- Strong communication and customer service skills
- Ability to multitask and work efficiently in a fast-paced environment - Strong knowledge base of insurance verifications and identifying coverage types - MUST be proficient in both English and Spanish speaking
This position offers the opportunity to work in a dynamic healthcare environment where you can utilize your skills to provide excellent patient service.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
- Urgent Care
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Naples, FL 34113 (Required)
Ability to Relocate:
- Naples, FL 34113: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $18