Manager (Counsellor), Office of SITizen Experience

Job no : 498850

Department : Office of SITizen Experience

Contract type : Contract

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The Manager (Counsellor), Office of SITizen Experience is responsible for coordinating, managing, and executing key student development initiatives for the Counselling Service at the Office of SITizen Experience. He / she will be tasked with daily operations of the Counselling Service, which includes case management, programme development, and stakeholder management. The position contributes to the creation of a vibrant, safe, and supportive student life and university campus.

Key Responsibilities

• Provide counselling support to students experiencing emotional difficulties by helping them to develop goals, identify and work through their issues, and assist students to reach their own resolutions or develop strategies to address their concerns.
• Provide relevant information or resources specific to students’ needs, which includes referral to external agencies where appropriate. Counsellors will also provide crisis intervention support to students in distress.
• Act as a supporting facilitator of group counselling sessions or a supporting mediator in a conflict resolution setting.
• Support the counselling team when responding to crises (including after-hours activation).
• Liaise with various stakeholders as part of case management.
• Support the counselling team in developing, scheduling, and conducting training for SIT students and staff in mental wellbeing.
• Manage the Counselling Service email account; schedule sessions as requested.
• Carry out administrative functions of the Counselling Service which include procurement of collaterals, budget management, case reporting, as well as managing and updating guidelines and procedures.
• Ad hoc tasks as assigned by the Director of Office of SITizen Experience.

Requirements

Advertised : 24 Feb 2025 Singapore Standard Time

Applications close : 31 May 2025 Singapore Standard Time

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