Demo

CLUB LOUNGE SERVER ASSISTANT

MDM Group Marriotts
Miami, FL Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/14/2025

Location : JW Marriott Miami | 1109 Brickell Ave, Miami, Florida, 33131, USA

Compensation : Hourly

Schedule : Full-Time

Position Type : Non-management

Benefits

  • Health Insurance
  • Dental and Vision
  • Paid Time Off
  • 401K
  • Parking and Metro Reimbursement
  • Travel Perks and Benefits
  • Recognition and Rewards
  • Growth Opportunities
  • Holiday pay
  • Free Meals
  • Free uniforms
  • Free life insurance
  • Free short-term disability
  • and much more!

JOB SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and / or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

JOB SPECIFIC TASKS

  • Monitor club lounge for seating availability, service, safety, and well being of guests.
  • Complete opening duties, including setting up necessary supplies and tools, and ensuring work area is clean and everything is in working order.
  • Clean and reset tables after guests depart.
  • Forecast additional meal requirements and communicate special requests to the kitchen.
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled presentation time.
  • Bus and wipe down tables in club lounge.
  • Check in with guests to ensure satisfaction with food or beverages.
  • Direct final breakdown and clean up of club lounge according to service offerings.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Brew daily coffees.
  • Mix and serve alcoholic beverages to guest in accordance with the company standards.
  • Prepare and serve hot beverages (drip coffee, tea, cappuccino, espresso, etc.).
  • Issue, open, and serve wine / champagne bottles.
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment, restocking items, and completing daily cleaning checklist.
  • Document pertinent information in department logbook.
  • Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor, to check stock and requisition necessary supplies.
  • Our Mission

    We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

    Our Vision

    To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

    Our Core Values

    We Inspire People

    We Embrace Innovation

    We Pursue Accountability

    SOCIAL MEDIA SITES

    Marriott Careers : https : / / www.youtube.com / user / MarriottJobs

    JW Marriott Miami

    Website : https : / / www.marriott.com / hotels / travel / miajw-jw-marriott-miami /

    Instagram : https : / / www.instagram.com / jwmarriottmiami / ?hl=en

    Facebook : https : / / www.facebook.com / JWMarriottHotelMiami /

    Twitter : https : / / twitter.com / jwmarriottmia?lang=en

    Maps : https : / / www.marriott.com / hotels / maps / travel / miajw-jw-marriott-miami /

    E-VERIFY

    MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

    MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

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