What are the responsibilities and job description for the Customer Service Leader position at MDO Holdings?
Job Description
This role involves directing and supervising the Front Desk and Kids Club team members to ensure lasting relationships with each member and exceed member expectations. The ideal candidate will be responsible for developing team members, carrying out company systems, and supporting other departments to achieve company goals and maintain strong member loyalty.
The successful candidate will have a passion for fitness and wellness, a desire to assist others, and excellent communication skills. They will be able to manage multiple priorities, coordinate ongoing projects, and plans in a fast-paced environment while maintaining a high level of motivation.
The front desk and kids club team member will be responsible for creating and managing schedules, ensuring all shifts are covered and within budgeted hours, as well as maintaining inventory and driving merchandise sales.
This role involves directing and supervising the Front Desk and Kids Club team members to ensure lasting relationships with each member and exceed member expectations. The ideal candidate will be responsible for developing team members, carrying out company systems, and supporting other departments to achieve company goals and maintain strong member loyalty.
The successful candidate will have a passion for fitness and wellness, a desire to assist others, and excellent communication skills. They will be able to manage multiple priorities, coordinate ongoing projects, and plans in a fast-paced environment while maintaining a high level of motivation.
The front desk and kids club team member will be responsible for creating and managing schedules, ensuring all shifts are covered and within budgeted hours, as well as maintaining inventory and driving merchandise sales.
