Field Engineer

*****NO C2C OR THIRD PARTY INQUIRIES*****

POSITION SUMMARY

Under the oversight of the Technology Director, this position will manage and maintain the Operational Technology (OT) network infrastructure. The OT network supports critical systems including SCADA, AMI, and VHF, including fiber, microwave communications, satellite, DSL, and cellular networks. The ideal candidate will have extensive experience with network administration, particularly in managing diverse communication technologies and ensuring robust security measures. This position will ensure the system remains compliant with Association regulatory and industry standards.

ESSENTIAL JOB FUNCTIONS

• Network Design and Implementation: Collaborate and provide recommendations for the planning, design, and implementation of WAN and LAN network architecture to support OT systems, ensuring scalability, reliability, and security.
• Hardware Management: Order, install, configure, and maintain internal and external network devices from various vendors. Collaborate and coordinate installation of field devices with Engineering and Operations, including deploying configurations, testing and validation.
• Firewall Configuration: Set up and manage firewalls and site-to-site VPN tunnels to secure network traffic and protect against unauthorized access.
• Switching and Routing: Design, configure, and maintain OT network infrastructure in accordance with Association policies, regulatory standards, and industry best practices.
• SCADA and AMI Support: Provide technical support for SCADA and AMI systems, ensuring seamless communication and data exchange.
• Communication Technology Management: Provide recommendations and technical solutions for the operation of VHF, fiber, microwave, satellite, DSL, and cellular networks, ensuring reliable connectivity across all platforms.
• Network Security: Implement and maintain robust security measures to protect OT systems from cyber threats.
• Troubleshooting and Maintenance: Conduct routine maintenance and troubleshoot issues to ensure network stability and performance. Troubleshoot SCADA & AMI hardware, software, HMI, computers/workstations, programming, scripting, configuration, or other communication issues and engage appropriate support to resolve problems in a timely manner.
• Network Analysis: Utilize analysis software tools, SNMP, scripting, and alerting tools to make recommendations regarding system performance, operational improvements, and upgrades
• Documentation and Training: Develop and maintain technical documentation and provide training to internal and external users on a regular basis.
• Compliance and Standards: Ensure compliance with industry standards and regulations related to OT network security and operations.
• All members of the Technology Team may be required to participate in an on-call rotation on an as needed basis.

JOB QUALIFICATIONS

Education and/or formal training :

• Bachelor's degree in information technology or a related field, or any equivalent combination of experience, education and training which demonstrates the ability to perform the duties and responsibilities as described. Industry certifications such as Cisco (CCNA, CCNP, or CISSP), Ciena (CRS-A, P), or equivalent from related vendors are highly desired.

Experience:

• This position requires a minimum of seven years (7) of experience in WAN network administration with a strong background in managing complex network infrastructures.
• Experience should include: Hands-on involvement with diverse communication technologies such as SCADA, AMI, VHF, fiber, microwave, Satellite, DSL, and cellular networks.
• Experience configuring and maintaining firewalls, switches, and routers from leading vendors like Cisco, Palo Alto, and Ciena is essential
• Experience in managing OT/ICS systems and ensuring compliance with industry standards such as the Purdue Model is highly desirable.
• Experience in the utility industry, electrical industry, or related field is desirable.

Knowledge, skill and abilities needed:

• Strong technical skills in managing and troubleshooting network issues are essential.
• The ability to configure and manage network devices from vendors such as Cisco, Ciena, Red Lion, and Sierra are required.
• Proficiency in network security principles and practices, including threat analysis and mitigation, is critical.
• Excellent problem-solving and communication skills are necessary for effective collaboration with cross-functional teams and for providing technical support.
• The ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
• Knowledge of device and infrastructure installation best practices with basic hand tools.
• Knowledge of the electric utility industry, including safety practices, is highly desirable.

Driving :

• Must possess a valid Colorado Driver's License and operate a company non-DOT vehicle in all weather conditions, on both paved and unpaved roads.