Information Technology Manager

*****NO C2C OR THIRD PARTY INQUIRIES*****

• Location: Cripple Creek, CO – 100% Onsite
• Salary: $110k - $125k

Job Description:

This role will be responsible for supervising on-site technology team and ensures that all technology systems are maintained, provide reliable services for the site and assist in development and implementation of site technology strategy. Will oversee site technology team and budgets.

Manage and deliver technology services and projects to support the site operations by partnering with organizations, and assisting in the implementation of regional strategies to ensure all technology activities are providing the best possible user experience, shortest possible incident resolution time, and maximum service uptime through most efficient operation of the site network.

Responsibilities:

• Establish and maintain a site technology team who have the requisite knowledge and skills to deliver services to the agreed standards (quality and timeliness). This will include continually monitoring team performance and capability to ensure that it evolves in line with the business needs, deficits are addressed, and new or additional talent is added proactively.
• Participate in the development of the technology business plans for the region in alignment with corporate business, operations and technology strategies.
• Actively engage site leadership and department heads to ascertain needs, set expectations, manage priorities, and ensure technology service delivery satisfaction.
• Ensures the site adheres to the Technology Enterprise Architecture standards and support the management of Technology Road Map, which includes regular updates to the key stakeholders at site/s.
• Provide leadership in the site day-to-day operations of technology, while ensuring that regional, site and global projects are planned and synchronized locally.
• Will be accountable for all aspects of developing and implementing technology initiatives within the site.
• Supervises the site technology operating model and ensures consistency and alignment across the business for the services and support provided in each operating location.
• Prepare annual capital and operating budgets and meet budget targets in conjunction with the site, regional and Global process/team.
• Manages multiple site projects, leads project teams, responsible for overall project portfolio budget at the site level.
• Ensure compliance with all global and local policies, processes and procedures.
• Contributes to establishing global policies, controls and procedures, and ensures compliance and augmenting with regionally required policies and controls as needed to meet business needs.
• Manage the vendor and consultant relationships for the site, ensuring that quality, cost and timing requirements are met.

Education / Experience:

• Bachelor's Degree in IT or related field.
• 8 years' experience in networking and server infrastructure services or technical support role.
• 5 years' experience performing a mine site-based technology networking support role
• 5 years project management experience.
• Network and CISCO certifications are required, MCSE certification a plus.
• Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure)
• Possess strong technology knowledge and understanding with deep skills in technology operations, customer relationship management and outsourcing vendor relationship management.
• Proven ability to discuss voice and data network concepts and strategies in simple, clear terms to help drive and influence decision making of business and application owners.
• Strong mix of business, functional, and technical skills.