Front Desk Security Officer Friday Saturday Sunday

Job Summary
The Front Desk Security plays a crucial role in providing exceptional customer service and ensuring a positive experience for all residents. This position involves managing front desk operations and maintaining security protocols to ensure a safe environment in a transitional housing apartment building. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to handle various situations with poise.

The building was recently renovated to house individuals both male and female that were recently unhoused. It is similar to dormitory living with shared bathrooms on each of the three floors. They also share a kitchen and community room on the first floor. A couple things we enforce during the hours we are there, no smoking in the building, enforce quiet hours and no guests in the building after 7pm.

Responsibilities

• Greet residents warmly upon arrival.
• Handle resident complaints or concerns effectively, utilizing conflict management skills to resolve issues promptly.
• Maintain accurate records of interactions for management.
• Conduct regular checks of public areas to ensure cleanliness and safety standards are met.
• Being vigilant about suspicious activities within the premises.

Requirements

• Previous experience in a security
• Experience working with the unhoused or disadvantaged
• Strong communication skills, both verbal and written, with an emphasis on professionalism.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Knowledge of conflict management strategies and law enforcement principles is beneficial.
• Must be able to remain calm under pressure and handle challenging situations effectively.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift
• Night shift

Ability to Commute:

• Cambridge, MA 02238 (Required)

Work Location: In person

Salary : $17 - $18