What are the responsibilities and job description for the Front Desk Security Officer position at MDS Security?
Job Summary
The Front Desk Security plays a crucial role in providing exceptional customer service and ensuring a positive experience for all residents. This position involves managing front desk operations and maintaining security protocols to ensure a safe environment in a high rise apartment building. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to handle various situations with poise.
Responsibilities
- Greet residents warmly upon arrival.
- Monitor surveillance systems and maintain security protocols to ensure the safety of residents.
- Handle resident complaints or concerns effectively, utilizing conflict management skills to resolve issues promptly.
- Maintain accurate records of interactions for management.
- Conduct regular checks of public areas to ensure cleanliness and safety standards are met.
- Being vigilant about suspicious activities within the premises.
- Sign in guests
Requirements
- Previous experience in a security is a plus
- Strong communication skills, both verbal and written, with an emphasis on professionalism.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- Knowledge of conflict management strategies and law enforcement principles is beneficial.
- Must be able to remain calm under pressure and handle challenging situations effectively.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Night shift
Ability to Commute:
- Cambridge, MA 02238 (Required)
Ability to Relocate:
- Cambridge, MA 02238: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19