Account Manager

WHO WE ARE . . .

We are ME Global Inc. We are a global company with more than 100 years of experience as a supplier and strategic partner in the mining industry. We are headquartered in Minneapolis, MN and we operate two Foundry Plants in North America. One Foundry is in Tempe, AZ and the other is in Duluth, MN. We have over 1000 team members operating in 5 different continents around the world. We are the world leader in designing and supplying highly engineered grinding mill liners for SAG, AG, ball, tower and rod milling. We analyze customer operations to determine the ideal combination of design and materials to achieve the optimal performance of their equipment. Whether it is an AG, SAG, ball, tower or rod mill, our innovative liner and alloy designs deliver proven performance, while minimizing costly downtime We are also the global leader in providing wear parts for primary, secondary and tertiary crushing applications for the mining, aggregate and recycle industries.

ABOUT THE ROLE . . .

The Account Manager is responsible for all commercial activities and achieving yearly revenue growth targets within the assigned region of Nevada. Responsibilities include but not limited to frequent face-face meetings with customers to support product installations, perform inspections and promote our integrated solutions & services. Active account management of opportunities, results & activities is done via SalesForce. This role works closely with marketing coordinators, technical and service resources, foundries, and supply chain team to add value to our customer’s operations through our ME FIT philosophy. Much of the role’s success will be based on developing and maintaining relationships with our customers.

Principal Accountabilities:

1. Accountable for achievement of the annual business plan, which includes Orders Received, Invoiced Sales and Profit Margin targets for the given region.

2. Ensures the continuous sales & promotion of all products and services within portfolio by continuous evaluation of individual territory potential based on exiting installed base. Owner of region’s equipment installed base and market spend estimates.

3. Utilize SalesForce to document customer visit activity, equipment installed base and manage business pipeline. Effective Opportunity management is required given its relevance to our rolling sales forecasts and yearly business plans.

4. Frequent customer visits are required to develop new business and increase the business volume as expected for the given territory and customer base. This is a field sales role.

5. Oversee quotes, proposals and respond to customer inquiries related to company products, designs and operations.

6. Analyzes market situations and suggests pricing policy modifications that will retain acceptable market share and profitability. Must be actively involved in market pricing strategy.

7. Identify and respond to customer concerns regarding product quality, delivery schedules and other issues. Interact with foundry and supply chain staff to ensure quality, timely delivery schedules and ever-improving knowledge of customer and product requirements.

8. Through the use of straightforward communication skills and strong interpersonal relationships, act in line with the company’s vision and leadership principles and always be clear as to the action or reaction required.

9. Represent company at various trade and technical shows and seminars. This may include making formal presentations to support company growth.

10. Maintain technical and professional skills through formal training, involvement in industry groups and on-the-job experiences.

Position Requirements:

• A technical or business degree or equivalent training and experience. Proven skills as a well-established track record in technical sales. Strong knowledge of the mineral and aggregates processing industry. An understanding of the manufacturing process, specifically heavy industry.
• An appreciation for the key elements of fiscal management and finance, both from the company’s perspective as well as the customers. Ability to work with a wide range of individuals.
• Must live in the area of Elko or Winnemucca, Nevada.

Competencies:

• Ability to travel frequently. Extensive travel to locations locally and in remote areas is required.
• Strong leadership and relationship building skills, a bias for action and detail-oriented behaviors.
• A high level of computer skills is essential – Excel, Word, Lotus Notes and Access.
• A highly motivated, self-starting individual with the ability to plan, organize, work under stress, meet deadlines and work independently is required.
• Ability to work in a team atmosphere.
• Must be capable of effectively and accurately working on several projects at one time, and organizing, prioritizing tasks and working in a fast-paced environment.
• Strong communication, co-operation, interpersonal and presentation skills to manage internal and external interfaces.
• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand, walk, and climb or balance.
• Must be physically able to climb onto structures stairs, ladders, scaffolds at jobsites, customer facilities, industrial plants and mines, inspect equipment for failure and process analysis and enter equipment access points.
• The employee must occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must have a valid driver’s license.

WHAT’S IN IT FOR YOU . . .

• We offer top pay in the market to partner with the best people and the best talent.
• We reward team success with quarterly bonus payments when we achieve our goals.
• We offer innovative and rich benefit programs without the rich costs for our people.
• Work life balance is BIG! Enjoy 3 weeks vacation, 11 holidays, and 48hrs of sick time yearly.
• Personal, professional, and financial growth with our local and global job opportunities.
• Strong job stability from 100 years of experience in the growing global mining industry.

WHAT ARE YOU WAITING FOR . . .

• The next 100 years has started. Apply to begin our journey together!