Inside Sales/Counter Sales Associate

Company Overview: Mead Lumber Company, is a leading provider of products for professional contractors, builders, and remodelers. With 50 operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: As an Inside Sales/Counter Sales Associate, you will be a key part of our sales team, working directly with contractors, builders, and walk-in customers to support their building material needs. Your primary responsibility will be to understand customer requirements, recommend the right products, and drive sales—both in person at the sales counter and over the phone. You’ll also help with processing transactions, managing inventory, and maintaining a professional and organized sales environment.

• Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions

• Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business

• Develop strong product knowledge to confidently answer questions and offer recommendations

• Build and maintain relationships with contractors, builders, and repeat customers

• Handle inquiries, resolve issues, and process returns with professionalism and efficiency

• Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery

• Support merchandising, stocking, and pricing of products in the sales area

• Stay informed about new products, promotions, and industry trends

• Prior inside sales or counter sales experience in construction or building materials is a plus

• Construction knowledge or hands-on building experience preferred

• Strong communication and interpersonal skills with a customer-first attitude

• Comfortable working in a fast-paced, team-oriented environment

• Self-motivated with excellent problem-solving and multitasking abilities

• Able to lift 50 lbs consistently

• Basic math and computer skills required

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.  We also offer our employees competitive pay as well as the benefits listed below:

• Medical, Dental, and Vision Plans
• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.