What are the responsibilities and job description for the IT Support Administrator position at Meade Engineering?
Company Description:
Meade Engineering is a full-service design firm specializing in innovative and cost-effective engineering solutions for data centers, cloud providers, and large-scale construction projects. Our team of expert engineers, designers, and consultants is dedicated to delivering high-quality, reliable, and sustainable solutions that drive the industry forward.
At Meade Engineering, we foster a collaborative and dynamic work environment where creativity, technical excellence, and professional growth are at the forefront. We take pride in our commitment to innovation, efficiency, and superior service-values that not only define our projects but also shape our workplace culture.
If you're looking to be part of a company that values expertise, teamwork, and cutting-edge design, we'd love to hear from you!
Learn more about us at www.meadeengineering.com.
Job Description:
As an IT Support Administrator, you will play a key role in managing and improving Meade Engineering's IT infrastructure. You will monitor, maintain, and optimize the organization's hardware and software systems. You will be responsible for ensuring the security, availability, and scalability of IT resources by proactively troubleshooting issues, implementing system improvements, and maintaining thorough documentation.
Work Schedule & Hours:
Monday - Friday 6:00am to 3:00pm
Fully In-Office, 85027
Job Duties:
- Assist with IT project planning and execution, including system upgrades, cloud rollouts, and software implementations, ensuring minimal disruption.
- Use Microsoft Intune and other tools to enforce security policies and optimize mobile/remote workforce solutions.
- Track IT assets, software licensing, ensuring compliance with vendor agreements.
- Administer and support Microsoft 365, SharePoint, Teams, and other collaboration platforms.
- Use automation tools like Zapier, Power Automate, or PowerShell to streamline IT processes.
- Provide training and troubleshooting support for staff to ensure proficiency with software and security protocols.
- Regularly apply security patches, updates, and vulnerability fixes to operating systems, applications, and network devices to safeguard against potential cyber threats.
- Create and maintain clear and comprehensive documentation for system configurations, troubleshooting procedures, and IT processes.
Minimum Qualifications:
- Associate's degree in computer science or related field, or 2 years of equivalent experience in a hands-on role providing IT support and administration
- 2 years of experience in supporting cloud-first organizations
- 4 years of overall professional IT experience
- Excellent communication skills and ability to build strong relationships
- High attention to detail and accuracy of deliverables
- Strong ability to prioritize competing tasks
- Experience working at an engineering or architectural firm a major plus
Benefits:
All full-time employees receive a comprehensive benefit package that includes, but is not limited to, medical, dental, and vision insurance with 100% of medical premiums covered by the employer, short and long-term disability insurance, life insurance, a 401(k), vacation time, paid holidays off, and yearly performance-based bonus eligibility.
MEI is an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable laws. We believe in equal employment opportunities for all and encourage individuals from all backgrounds to apply.
