What are the responsibilities and job description for the Employee Benefits Coordinator position at Meadors, Adams & Lee?
The Benefits Account Coordinator works under the general direction of the Benefits team at Meadors, Adams, and Lee. As such, you will assist the Employee Benefits Producers and Account Managers in maintaining the clients' existing policies.
Who We Are :
Meadors, Adams & Lee is a leading and growing insurance company in downtown Little Rock dedicated to providing exceptional insurance solutions and services to our valued customers. Since our founding in 1909, our mission has been to protect our clients' assets. Our job is to access the insurance marketplace, negotiate tirelessly, and provide solutions designed to minimize risk, lower cost, and maximize protection.
You are the right person if :
You have 3-5 years of employee benefits experience within an agency (must have)
You have experience working in Employee Navigator and Applied Epic (must have)
You have a current Group Life and Health agent’s license (must have)
You are coachable, driven, and a great communicator
You are resilient and love a challenge
You are a fast learner, curious, and resourceful
You love to build long-lasting relationships with prospective and existing clients
You can thrive in a fast-paced environment & transition between tasks seamlessly
You are successful at managing multiple tasks, priorities, and deadlines
What we want you to do :
Assist in the preparation of renewals, proposals, stewardship reports, service plans, and comparisons, and demonstrate creativity in presentation style for client and prospect meetings
Prepare presentations, benefits guides, spreadsheets, direct bills, accounting discrepancies, and other communications based on the internal team's and client's needs.
Provide clients with timely information, including plan information, rates, contributions, and carrier contacts.
Address and resolve client issues while escalating issues to the account manager or executive when appropriate.
Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
Perform quality checks of benefits-related data.
Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system.
According to department standards, escalate issues of increased complexity to the applicable internal contact.
Support service and production team in reaching overall agency revenue and retention goals.
Maintain daily client processing functions such as eligibility, enrollment and policy updates, account audits, and ID cards.
Document member and client communications in the client management services tool according to department standards.
Participate in company-sponsored seminars, training workshops, and webinars to enhance industry knowledge and education.
Other duties and responsibilities assigned by management.
The benefits we offer :
Competitive salary and company-wide bonus program
100% paid medical and dental plan for all our employees, with competitive rates for dependents to be added to those plans
401k contribution
100% paid life insurance policy
Short-term and long-term disability plans
Covered paid parking to use whenever needed, either for work or personal visits to the River Market
Generous PTO policy
Paid continuing education expenses and licensing needs
Flexible work environment, with the option to work from home weekly once training and systems are established and executed consistently
How our hiring process works :
Our hiring team reviews applications and resumes
Candidates we are interested in speaking with will be emailed with information on how to schedule a video interview
After the video interview is completed, we will invite those with whom we would like to continue the interview process to an in-person interview.
If you are a candidate we would like to move forward with, a background check authorization will be sent for you to complete
Once we have completed the in-person interview, an offer will be made to the right candidate.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Employee Benefits Coordinator?
Sign up to receive alerts about other jobs on the Employee Benefits Coordinator career path by checking the boxes next to the positions that interest you.
