What are the responsibilities and job description for the Hospital Support Coordinator position at Meadow Vista Veterinary Clinic?
Role Description: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Meadow Vista Veterinary Clinic. This role requires a strong focus on customer satisfaction, excellent communication skills, and the ability to work effectively in a fast-paced environment.
About Our Values: Our team is passionate about delivering exceptional patient care and services. We strive to create a positive and supportive work environment, where every team member feels valued and empowered to succeed.
Key Responsibilities:
Essential Qualifications:
About Our Values: Our team is passionate about delivering exceptional patient care and services. We strive to create a positive and supportive work environment, where every team member feels valued and empowered to succeed.
Key Responsibilities:
- Develop and maintain relationships with clients, veterinarians, and other stakeholders to ensure seamless communication and collaboration.
- Respond to client inquiries, address concerns, and provide solutions in a timely and professional manner.
- Maintain accurate records, update patient information, and process payments efficiently.
- Coordinate appointments, schedule meetings, and manage calendars effectively.
Essential Qualifications:
- High school diploma or equivalent required; experience in a similar role or industry preferred.
- Exceptional communication and interpersonal skills, with the ability to work effectively with diverse individuals.
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Able to work independently and collaboratively as part of a team, with a strong focus on customer satisfaction.
- Proficient in computer software, including practice management systems and Microsoft Office.
