What are the responsibilities and job description for the Veterinary Assistant position at Meadow Vista Veterinary Clinic?
Job Summary: We are seeking a detail-oriented and organized Customer Service Representative to join our team at Meadow Vista Veterinary Clinic. As a key member of our front office, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the clinic's operations.
About Us: Meadow Vista Veterinary Clinic is dedicated to delivering high-quality care and services to pets and their owners. Our team is passionate about creating a welcoming and supportive environment for all patients and clients.
Key Responsibilities:
Requirements:
About Us: Meadow Vista Veterinary Clinic is dedicated to delivering high-quality care and services to pets and their owners. Our team is passionate about creating a welcoming and supportive environment for all patients and clients.
Key Responsibilities:
- Provide top-notch customer service to clients, addressing their queries and concerns in a professional and friendly manner.
- Manage front desk duties, including answering phone calls, responding to emails, and processing payments.
- Coordinate appointments, schedule meetings, and maintain accurate records.
- Process incoming and outgoing mail, manage files, and perform other administrative tasks as needed.
- Collaborate with veterinarians, technicians, and other staff members to ensure seamless communication and efficient workflow.
Requirements:
- High school diploma or equivalent required; experience in a similar role or industry preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals.
- Strong organizational and time management skills, with attention to detail and accuracy.
- Able to multitask, prioritize tasks, and adapt to changing circumstances.
- Proficient in computer software, including practice management systems and Microsoft Office.