What are the responsibilities and job description for the Receptionist position at Meadowbrook Manor?
At Meadowbrook of La Grange we put the needs of our residents first. Whether the stay is for short term rehabilitation or an extended stay, our staff is here to make the transition as smooth as possible. Our person centered approach to healthcare allows for patients and their families to heal in an environment that is tailored to their needs.
The Front Desk Reception is a Customer Service focused role.
Job Duties consist of -
- Greet guests warmly as they arrive.
- Comfort and connect with patients and their guests by being sensitive to their anxieties and needs.
- Being attentive and ensuring resident security and safety- by confirming sign in and out policies being completed.
- Communicate clearly and frequently with coworkers to enhance cohesion of the entire team.
- Maintaining a clean, tidy and orderly reception area.
- Answer and route multiple calls to designated stations, provide appropriate information about our facility and coordinate. Family Members, outside staff and Vendors to appropriate locations in the building.
- A clear communicator who is able to build positive relationships with Residents and staff.
- Someone who thrives in a team-centered environment.
- Someone who can work independently with little supervision.
- An individual who considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect.
- Hours are Mon-Friday 8am-4pm, Also need to be able to work holidays.
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Reception | Receptionist | Front Desk Reception | Medical Receptionist | Office Receptionist
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Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $17