What are the responsibilities and job description for the Service Advisor/Writer Job at Meadowland of Carmel in Carmel position at Meadowland of Carmel?
Job Type
Full-time
Description
Experienced Service Advisor / Writer
What We Offer
Long- term Growth Opportunities
Medical, Dental, and Vision Insurance
401k match
Additional benefits
Competitive pay
Requirements
Responsibilities & Qualifications
Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
Consult with customer on applicable service specials.
Gather and decode customer information to effectively and accurately relay concerns to technicians.
Document services declined and advise customer of current and future needs to their vehicle.
Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
Keep a pulse on the job market with advanced job matching technology.
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