What are the responsibilities and job description for the Intake and Client Phone Assessment Coordinator position at Meals on Wheels of Syracuse?
Intake and Client Phone Assessment Coordinator
Opening Begins Immediately
Meals on Wheels of Syracuse is non-profit agency with a great long-term reputation providing nutritious home delivered meals to food insecure older adults and adults with disabilities within the city of Syracuse and some portions of Onondaga County. As a small agency, we value our employees, a respectful work environment, and diversity in our workforce.
Full-time Working from Home position (7.5 hours paid per day weekdays only):
- Complete phone assessments under a deadline schedule for government-funded older adult meal recipients.
- Must efficiently manage and type extensive online assessment documenting and have excellent typing skills.
- Answer an agency phone installed in your home to complete client intakes for meal service (Must have internet service with a router to connect to an ethernet cable).
- Ability to engage and interact with older adults with diverse backgrounds and environmental living conditions.
- Excellent oral and written communications.
- Concise conversation and interview skills during intakes and assessments.
- Knowledge of support services for seniors in our local area preferred.
- Time management skills essential.
- Must have a reliable vehicle and valid driver’s license for occasional meetings and meal deliveries.
- Case Management experience with older adults preferred.
- Bilingual in the Spanish language is a plus.
- Associate’s Degree in Human Services or Medical Reception with experience intakes and assessments , or one-year equivalent experience in human services or medical reception doing the same.
- Send cover letter and resume by October 11, 2024 to mkaufman@meals.org
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- case management or medical reception: 1 year (Required)
Location:
- Syracuse, NY 13202 (Required)
Work Location: Hybrid remote in Syracuse, NY 13202
Salary : $19