What are the responsibilities and job description for the Customer Service Coordinator position at MECA PROPERTY MANAGEMENT, LLC?
About the Role:
We’re looking for a friendly and detail-oriented Customer Service Coordinator to join our on-site team! In this role, you’ll be the first point of contact for inquiries about our services. You'll assist clients over the phone, in person, and via email, helping ensure a smooth and positive experience for all who reach out.
Key Responsibilities:
- Answer incoming calls and greet walk-in guests in a courteous and professional manner
- Provide helpful information about our services and policies
- Log and follow up on service requests by submitting detailed work orders
- Keep accurate records of conversations, appointments, and service activity
- Coordinate and schedule appointments as needed
- Support the team with light administrative tasks including document filing, data entry, and email correspondence
- Act as a liaison between clients and internal departments to ensure requests are resolved efficiently
- Help maintain a clean, welcoming office environment
What We're Looking For:
- Strong communication and active listening skills
- A warm, approachable personality with a professional demeanor
- Ability to stay organized and manage multiple tasks at once
- Prior customer service or front desk experience is a plus
- Basic computer skills (email, data entry, office software)
- Dependable, punctual, and team-oriented
If you enjoy solving problems, keeping things running smoothly, and creating great first impressions—we’d love to hear from you!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Shift:
- Day shift
Ability to Commute:
- Florence, SC 29501 (Required)
Ability to Relocate:
- Florence, SC 29501: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20