What are the responsibilities and job description for the Automotive Service Writer position at Mechanics on Wheelz?
Company Description
Mechanics on Wheelz is a mobile mechanic service that is triple ASE Master Certified, allowing us to work on a wide range of vehicles and equipment, including diesel equipment, heavy trucks, farm equipment, and more. We prioritize transparency, convenience, and quality service by bringing our services directly to our customers. Our team of mechanics is highly experienced, ASE-certified, and dedicated to providing efficient and reliable automotive solutions.
Role Description
This is a full-time remote role for an Automotive Service Writer at Mechanics on Wheelz. The Automotive Service Writer will be responsible for interacting with customers, ensuring their satisfaction, maintaining communication, and utilizing computer literacy skills to manage service requests and appointments. The role also involves upholding high standards of customer service and professionalism while working remotely.
Qualifications:
- Excellent phone etiquette and communication skills
- Strong customer satisfaction and customer service skills
- Proficiency in computer literacy
- Experience in the automotive industry is essential
- Problem-solving and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to work independently and remotely
- Prefer use of Tekmetric software
Why Join Us: At Mechanics on Wheelz, we value our employees and strive to create an environment where you can thrive. If you are a dedicated professional with a passion for the automotive industry and exceptional customer service, we want to hear from you!
Apply Now: Take the wheel of your career and join our dynamic team at Mechanics on Wheelz. Apply today and become a part of our journey to provide top-notch mobile mechanic services!