What are the responsibilities and job description for the Veterinary Receptionist position at Mechanicsville Animal Hospital?
Job description
Mechanicsville Animal Hospital in Mechanicsville, VA is seeking a confident, energetic, and team-oriented customer service representative to be a part of our team. You will be joining a collaborative team of seven Veterinarians. We are a progressive, small animal practice that offers our dedicated client base a high level of care in a wide range of services. It is extremely important that we keep our hospital safe from negativity and keep our culture positive. We offer staff lunches once a month and quarterly bonuses. This is a full-time position with a great work-life balance! A typical schedule is 5 days per week with working only one weekend per month! We are currently hiring for the following shift:
Customer Service Representative
Monday through Friday 11:15am to 7:15pm
Saturday (when applicable) 7:45pm – 3:15pm
Sunday (when applicable) 4:30pm – 7:15pm
The ideal candidate will have experience handling customer interactions, communications with current and future clients via phone, text, and email. The individual will be positive, efficient, empathetic and an excellent listener. Organization and the ability to follow-up on scheduled appointments is imperative. Our team is heavily client-focused and client experience is a top priority. Candidates with knowledge of the Avimark system will be highly considered. Reception experience is recommended and ability to work afternoon to evening shift is required.
Job Skills:
Excellent customer service
Phone call etiquette
Ability to multi-task
Job Type: Full-time & part time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Ability to Commute:
- Mechanicsville, VA (Required)
Ability to Relocate:
- Mechanicsville, VA: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18