Corporate Information Technology Training Administrator

Description

Summary/Objective

The Corporate & Information Technology Training Administrator is responsible for developing, maintaining, and executing training for business processes and software use as well as assisting the IT team.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Develop and Design effective employee training programs for all critical business processes and software use (excludes already existing ISO documentation)
• Plan, coordinate and conduct employee training
• Measure & continually audit training programs and processes for improvements; partnering with Management to identify and analyze training needs and objectives
• Assist the IT team as the first-tier technical support
• Work as an IT team member for large projects
• Assist the IT team with on-going compliance requirements by recording, measuring, and monitoring data and processes as outlined in our policies and procedures
• Aid in testing and providing constructive feedback on new hardware and software

Competencies

Knowledge Demonstrates the required technical skills and knowledge to perform the essential functions of the position

Customer Focus Consistently puts the internal/external customer first to meet customer commitments and responds promptly to customer needs

Reliability Delivers expected results while demonstrating reliability, accountability, and dependability in all aspects of the position

Teamwork Establishes and maintains effective relationships and works actively to resolve conflicts displaying positive outlook and pleasant demeanor

Communication Communications clearly and effectively including good listening and effective interpersonal skills

Physical Demands

Strength Guideline: The employee must frequently lift or move up to 10 pounds, occasionally lift or move up to 25 pounds and rarely lift or move up to 50 pounds.

Motion Parameters: The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

Vision and Hearing: The employee is required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate, at times it can be high.

Required Education and Experience

Two to three years of related experience.

Preferred Education and Experience

Two to three years of related experience.

AAP/EEO Statement

Mechatronics Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunities apply to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Disclaimer Statement

Mechatronics Corporation retains the right to change or assign other duties to this position as business needs dictate.

Qualifications