Quality Assurance Technician (RMA)

The RMA Technician is part of the Production Department and provides support to Manufacturing. Primary responsibilities include but are not limited to:

Duties and Responsibilities

· Diagnose and repair electro-mechanical problems within devices returned by customers.

· Diagnose and repair problems on Surface Mount PCBs

· Read and interpret product electrical schematics and mechanical drawings.

· Relay findings to production, sales, and engineering.

· Administer related transactions in the ERP system

· Provide repair/replace estimates on RMA’s.

· Participate in Production department functions.

· Cleaning of contaminated equipment returned by customers.

· Customer service.

· Other duties, responsibilities, and directives that may be assigned by management are expected to be performed.

Qualifications/Experience

• Associates degree in Electrical Engineering or equivalent experience. At least 1-2 years of work experience working in the electrical engineering setting is preferred.
• Ability to operate electrical test equipment such as Oscilloscope, Stereoscopic Microscope, Digital Multi-meter, and power supplies.
• Excellent surface mount and through-hole soldering skills
• Excellent electronics troubleshooting skills – especially related to surface mount PCBs
• Ability to read and interpret electrical schematics
• Ability to follow electrical test procedures
• Ability to write test procedures
• Experience using common hand tools (i.e., screw drivers, pliers, drills, etc.)
• Strong computer skills (e.g., Microsoft Office, MRP/ERP systems, etc.)
• Excellent written and oral communication skills
• Strong interpersonal skills
• Ability to learn new tasks
• Problem resolution oriented
• Motivated Team Player
• Strong technical foundation
• Superior attention to details
• Ability to work independently, or in a cross functional group

Working Conditions

This is an indoor job requiring extensive repetitive use of hand tools and the ability to sit for long periods of time. While performing the duties of this job, the employee works in a temperature controlled environment.

Physical Requirements

• This job requires a certain amount of walking about the various departments
• Use of hands is required to occasionally operate various equipment and hand held tools
• The employee must be able to lift up to 40 Pounds occasionally
• The employee will be required to wear safety glasses and other personal protective equipment as needed

Salary / Benefits

Med Associates is an Equal Opportunity Employer and has provided career opportunities in the medical instrumentation field for many individuals since establishing a business in Vermont in 1971. The position offers a competitive compensation package as well as a solid array of benefits.

• MVP Health Insurance, 80/20 plan
• Delta Dental
• VSP - Vision Plan
• Aflac
• 401K Match (Up to 4%)
• ETO (tiered by years of service, starting with 3 weeks earned your first year)
• Tuition Reimbursement Program
• Eleven paid Holidays… which includes your birthday!

Job Type: Full-time

Pay: $20.21 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20 - $25