What are the responsibilities and job description for the Front Desk Medical Office Receptionist - Kenansville, NC position at Med First Primary and Urgent Care?
About the Role:
Med First Primary & Urgent Care has an opening for a Front Office Medical Receptionist at our Kenansville location to provide high quality, compassionate care. If you thrive in a fast paced work environment this is the place for you! The Front Office Medical Receptionist plays a crucial role in ensuring the smooth operation of the medical office by serving as the first point of contact for patients and visitors. This position is responsible for managing patient appointments, handling inquiries, and providing essential administrative support to the healthcare team. The receptionist will facilitate effective communication between patients and medical staff, ensuring that all interactions are professional and courteous. By maintaining an organized front desk environment, the receptionist contributes to a positive patient experience and enhances the overall efficiency of the office. Ultimately, this role is vital in creating a welcoming atmosphere that promotes patient satisfaction and supports the delivery of high-quality healthcare services.
- Competitive pay
- Generous PTO
- 401K
- Friendly, team-based work environment
Responsibilities:
- Follow opening and closing procedures.
- Greet patients/parents politely and promptly; provide instructions and inform nursing staff of arrivals.
- Enter and update patient demographics in the computer system.
- Obtain and verify insurance information; collect co-pays and balances.
- Review forms for accuracy; apply billing codes and schedule return appointments at check out.
- Prove out daily receipts and complete deposit slips.
- File charts and maintain a clean waiting area.
- Work Saturdays based on rotation schedule.
- Attend regular staff meetings.
- Adhere to Med First’s employee handbook and HIPAA guidelines.
- Maintain strict confidentiality.
- Perform other duties as assigned.
- High school diploma or equivalent.
- 1 or more years' experience in a medical receptionist role
- understanding of medical terminology
- Proficiency in using office equipment and basic computer software.
Preferred Qualifications:
- Certification in medical office administration or a related field.
- Experience with electronic health record (EHR) systems.
- Bilingual skills are a plus.
Equal Employment Opportunity (EEO): MedFirst Primary & Urgent Care is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.
