What are the responsibilities and job description for the Operations Service Specialist position at MED ONE GROUP?
Operations Service Specialist
Rental Operations ? Burbank, CA
Med One Group, a leader in the medical equipment finance industry, is seeking a self-motivated Operations Service Specialist for our distribution warehouse in Burbank, CA. This is a Full-Time hourly position, Monday-Friday 9AM-5:30PM. Compensation, depending on experience, $19-$22.50 per hour. This person will ensure the effective functioning of a distribution facility by following procedures and processes established by the Operations Manager. Must provide excellent customer service to internal and external customers.
Essential Functions & Skills
- Strong social skills and ability to work as a team.
- Assist Operations Manager in the day to day operations of distribution site by working in the front office answering phones and assisting customers as needed.
- Create pickup and delivery transaction in MOA with an emphasis on accuracy of information being entered.
- Ability to communicate in person, over the phone, and via email.
- Obtain purchase orders and other necessary information from customers to help in our operations process.
- Assist sales reps with their various needs and requests.
- Have an ability to create relationships with our Customer and Reps.
- Must be able to navigate various computer programs.
Job Requirements
- Must be highly motivated and able to work independently.
- Proficient reading, writing, grammar, and mathematics skills
- Able to follow oral and written directions.
- Proficient computer skills with emphasis on accuracy
- Proven ability to deliver excellent customer service.
- Strong interpersonal and organizational skills with attention to detail
- Intermediate computer skills and ability to navigate various software systems.
- Excitement ? Love the journey and help motivate others to do the same.
Additional Information:
Med One has a great working environment with a great team of coworkers who take pride in their work. We offer a competitive rate of pay, competitive benefits package; including: medical, Health Savings Account funded (in part) by Med One, dental, vision, life insurance, and short & long-term disability. We offer a 401k plan through Vanguard that you can start contributing to on the first of the month after 30 days of employment. After one year of service the company will match your 401k contribution up to 5% of what you contribute. We offer paid time off, holiday pay and a quarterly bonus based on performance.
Salary : $19 - $23
