Medical Equipment Delivery Technician

Join the Leader in the East Texas Home Healthcare Industry!

Med Shop Medical Depot

We are seeking a dedicated Home Medical Delivery Technician - who wants to be part of a company who makes a difference in patient’s lives. In this position you will be responsible for making deliveries, providing services and ensuring patients and/or caregivers understand instructions for and are comfortable using home medical equipment.

This team member will have the following responsibilities:

• Available for on-call assignments as needed
• Complete all necessary delivery forms and paperwork including, but not limited to, work orders, manifests and logs, patient care instructions, route sheets, etc.
• Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state, and local governmental regulations
• Delivers, sets up and maintains equipment at the delivery address using a company vehicle
• Develops and maintains a working knowledge of current products and services offered by the company and all applicable governmental regulations
• Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
• Maintains assigned company vehicle in a clean and safe working condition
• Observe additional needs that the patient may have and reports to management during the morning meeting

Communication

• Ability to provide clear instructions to patients and/or caregivers to ensure understanding of equipment
• Ability to effectively communicate with location employees

Service Excellence

• Builds relationships with patients and/or caregivers
• Adheres to the guidelines established in the ‘Med Shop Medical Depot Way’
• Maintains a positive and constructive attitude
• Encourages patients and/or caregivers to complete the Customer Perception of Care survey

Education and Experience

• High school diploma or equivalent
• Delivery experience, minimum of 3 years preferred
• Customer service experience
• Experience working in healthcare, home health, or medical field
• Knowledge of durable medical equipment or home medical equipment
• Mechanical aptitude with the ability to learn
• Valid Texas driver’s license with a clean record
• Employment is contingent upon a drug screening test and background investigation.

Skills

• Ability to write legibly and speak in English
• Builds relationships with patients, caregivers, and referral sources
• Effective oral and written communication with location staff, supervisors, patients, and referral sources
• Helpful, knowledgeable, and polite
• Maintains a positive, constructive, and polite attitude
• Mapping skills, including the ability to plan time-saving delivery routes
• Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication, and division
• Read and successfully interpret written directions and/or instructions in English
• Time management skills

Physical Demands

• Requires sitting, walking, standing, talking or listening
• Requires close vision of small print on computer and or paperwork
• Requires lifting and transporting of patient equipment
• Requires driving a company vehicle throughout the workday
• Requires the ability to load, push, pull, and lift oxygen concentrators, oxygen tanks, portable oxygen units, positive airway pressure devices, wheelchairs, power wheelchairs, scooters, hospital bed parts, walkers, commodes and other home medical equipment and supplies in and out of location, warehouse, company vehicle, patient residence and/or delivery address
• Ability to lift or move 80lbs

Machines, Equipment, and Technical Abilities

• Understanding use of all applicable home medical equipment and supplies
• Using standard office equipment (e.g., phone, copier, fax, computer, etc.)
• Internet, including knowledge of email transmission and communication
• Internet navigation and research
• Loading, unloading and proper tie-down procedures of transported oxygen and other cargo as per company policy
• Operating the assigned company vehicle safely
• Troubleshooting and repairing equipment

Departmental Interaction

• Contact with individual customers, caregivers, vendors, referral sources, and employees
• Participates in morning meetings with personnel on a regular basis
• Maintains close communication with all employees to ensure consistent and timely communication on patient matters

Note: To apply for this job, submit your application or resume via email

NO PHONE CALLS!

Work Remotely

• No

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $13 - $15