What are the responsibilities and job description for the Strategic Account Executive position at Medallia, Inc.?
Overview
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together.
Bring your whole self.
About Our Sales Team :
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, Automotive, and Federal Government industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base : 4 of America's 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world's top luxury car brands.
As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.
Responsibilities
As a Strategic Account Executive you will primarily target expansion opportunities within assigned enterprise organizations in your territory. Additionally, you will :
- Research target accounts and develop prospecting campaigns.
- Dive deep into understanding their business and the potential for business alignment.
- Go high and wide within enterprise organizations to understand the full scope of opportunity.
- Lead the entire sales cycle from initial opportunity creation to finalizing opportunity outcomes. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal.
- Engage with the sales ecosystem and Medallia Partners in support of sales opportunities.
- Participate in internal team meetings to collaborate with supporting the ecosystem on opportunities, resolve customer issues, share best practices, and work with cross-functional teams.
Qualifications
Minimum Qualifications
Preferred Qualifications
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
