Medical Receptionist - Wound Care

Loma Linda, CA – Seeking Medical Receptionist

Everybody Has A Role to Play in Transforming Healthcare

As a Medical Receptionist, you play a vital role in our mission to improve lives Answer and screen incoming phone calls, receive and discharge patients in a timely manner, collect payments, and ensure patient forms are completed. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations : Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Greet all patients in a warm, friendly, and professional manner.
• Answer and screen incoming phone calls as well as take and give messages in a timely manner.
• Process patient registrations.
• Distribute and verify accuracy of patient form completion.
• Comfort patients by anticipating their anxieties; answer patients’ questions; maintain the reception area.
• Call for back-office assistance for patients in distress.
• Collect accurate insurance information from patients.
• Forward medical record requests to appropriate Vituity team members as needed.
• Schedule appointments if applicable to the clinical location.
• Accurately post / document payments received.
• Collect co-pays, old balances, and payments for services rendered or other purchased items.
• Discharge patients.
• Transmit necessary and requested documents to RCM team as needed.
• Refer patients to appropriate billing personnel as needed.
• Print and prepare superbills, if applicable to the clinical location.
• Maintain clean, neat, and orderly work area.
• Maintain correct chart order.
• Attend and actively participate in all training, in-services, and staff meetings.
• Process correspondence in a timely manner.
• Maintain patient daily log.
• Protect patients’ rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.
• If applicable to the clinical location,
• Verify insurance coverage.
• Monitor and maintain business office inventory and equipment.
• Assist with patient rooming and setup, retrieving and restocking supplies, cleaning up treatment area, and other related tasks.

Required Experience and Competencies

The Practice

Jovive Wound Care – Loma Linda, California

The Community

Benefits & Beyond

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

Salary range for this role is $17.47 - $21.40 per hour. Please speak to a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.

Salary : $17 - $21