What are the responsibilities and job description for the Accounts Receivable Supervisor position at Medasource?
Accounts Receivable Supervisor
6 Month Contract-To-Hire
Start Date: ASAP
Location: Louisville, KY (Onsite)
JOB SUMMARY
The Accounts Receivable Supervisor is the first line of management and a crucial role in supporting the client CBO through daily oversight and direction for A/R Rep teams. The A/R Supervisor is responsible for staff and department administrative oversight, time and attendance management, issue resolution, staff QA and productivity monitoring, and employee annual reviews. At times, the A/R Supervisor may be called upon to support staff and daily operations by working in his/her team's assigned work queues.
JOB RESPONSIBILITIES
- Ability to monitor work queues and determine denial trends.
- Ability to run reports for analysis, trending, subdivision of work, or distribution.
- Communicate claims trends as a result of denials or a decrease in payments to management as needed.
- Ability to demonstrate system knowledge relative to work queues, research, and resolution of assigned unpostables and payment batches.
- Follow-up with the correct clinical contact for additional information or corrections, as necessary.
- Inform management and relevant organizational stakeholders of correspondence and communication problems with service locations.
- Educate and effectively communicate coding denials or payor/reimbursement policies to patients, payors, co-workers, managers, and others, as necessary.
- Must have the ability to have a good relationship with others is a close office setting.
- Must have the ability to concentrate for extended periods of time.
- Must be willing to function and cooperate as member of a team.
- Assist junior co-workers and work within a team environment to accomplish the goals of the CBO.
- Key claim details into secondary payor websites.
- Compile results of analyst-generated QA findings and system-generated productivity output for monthly employee performance review.
- Direct and lead staff on a daily basis to meet organizational goals.
- Provide career development and mentoring support for staff members.
- Perform staff administration duties, including conducting staff reviews, interviewing, and hiring potential candidates, approving, and monitoring timecards, and providing disciplinary actions, as necessary.
MINIMUM EDUCATION AND EXPERIENCE
- High school diploma or equivalent required
- Associate degree preferred.
- Eight years related experience and/or training.
- CPC or AHIMA certification preferred.
- Strong computer and keyboarding skills
- Experience with Microsoft Office software.
- Experience with GE Centricity billing software preferred.
- Experience with EPIC PB systems.
- Working knowledge of CPT, HCPCS, and ICD-10 coding
- Ability to read, interpret, and/or follow up on an EOB denial and understand medical terminology.
- Certified Professional Biller (CPB) certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to discretely analyze data and present findings or recommendations to management to take corrective action.
- Advanced knowledge of healthcare payors and government agencies
- Knowledge of healthcare terminology, laws, and regulations
- Advanced knowledge of denial types and resolution steps
- Ability to take direction and work independently.
- Knowledge of health care specialty billing, reimbursement, and coding requirements
- Ability to stay informed of changing payor billing, reimbursement, and coding requirements or coding rules.
- Knowledge and experience working with Microsoft Office applications.
- Proficient with data entry and multitasking in a Windows environment.
- Strong communication and problem-solving skills
- Ability to meet productivity and quality standards.
- Ability to communicate verbally/in writing with professionalism.
- Ability to stay informed of coding recertification needs and keep certification in good standing.
WORKING CONDITIONS
- Sedentary Work: Lifting 10 pounds maximum and occasionally lifting and/or carrying items as needed.
- Frequent Talking: Expressing or exchanging ideas by means of the spoken word.
- Frequent Hearing: Perceiving the nature of sounds by the ear.
- Frequent Seeing: Visual acuity, depth perception, field of vision, color vision.
- Consistent use of hand movement for keyboarding purposes
