What are the responsibilities and job description for the IT Deployment Technician position at Medasource?
Job Title: IT Deployment Technician
Location: Rome, GA
Contract Duration: 6 Months
Responsibilities:
- Field technicians will travel to site-specific hospitals and clinics to support device mapping, hardware refresh, and Epic "TDR" script testing to ensure correct application installation.
- Verify PCs are named and labelled correctly.
- Verify PCs are Epic configured.
- Test workstations, peripherals, and Epic test cases applicable to the device per the test script.
- Work closely with project management and Epic application teams to understand field service support needs.
- Technicians may have other responsibilities as mutually agreed upon by both parties.
Key Technicians' Responsibilities:
- Perform on-site upgrades of our client's IT infrastructure in preparation for the Epic go-live.
- Provide excellent on-site customer service and support to all end-users.
- Collaborate with project management and Epic application teams to understand field service support needs.
- Travel to site-specific hospitals and clinics to support device mapping, hardware refresh, and Epic "TDR" script testing to ensure correct application installation.
