What are the responsibilities and job description for the IT Infrastructure Specialist position at Medasource?
Company Overview
">Medasource provides comprehensive IT services and solutions to healthcare organizations. Our team of experts helps clients optimize their technology infrastructure to improve efficiency, reduce costs, and enhance patient care.Job Description
">We are seeking a highly skilled IT Infrastructure Specialist to join our team. As a Field IT Support Technician, you will be responsible for deploying and configuring devices at site-specific hospitals and clinics. This role involves working closely with project management and Epic application teams to ensure seamless implementation of our client's IT infrastructure.Responsibilities:
">- Deploy and configure devices according to client requirements
- Verify PCs are named and labelled correctly
- Ensure PCs are Epic configured
- Test workstations, peripherals, and Epic test cases applicable to the device per the Test Script
- Work closely with project management and Epic application teams to understand field service support needs
- Travel to site-specific hospitals and clinics to support device deployment and configuration
Technicians:
">- As an IT Infrastructure Specialist, you will be responsible for working on-site with the field support team to upgrade our client's IT infrastructure in preparation for the Epic go-live.
- Provide excellent on-site customer service and support to all end-users
- Work closely with project management and Epic application teams to understand field service support needs
- Deploy and configure devices at site-specific hospitals and clinics to ensure correct application installation
