Demo

Senior Living Operations Director

MedBest Recruiting
Richlandtown, PA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/14/2025

About Phoebe Ministries:

Phoebe Ministries is a trusted name in senior care known for its faith-based mission and commitment to excellence. With a reputation for providing millions of dollars in charitable care annually, Phoebe ensures that seniors receive quality care regardless of financial circumstances.

This legacy of excellence extends to the Lehigh Valley, where Phoebe Allentown is a community resource driven by compassionate service and strong local partnerships.

Position Overview:

As Executive Director, you will lead the Phoebe Richland community, ensuring operational excellence while fostering a vibrant, inclusive, and mission-aligned culture. This role is highly visible and requires building strong relationships with residents, staff, and the broader community.

Responsibilities:

  • Oversee operations across Independent Living, Personal Care, and Healthcare services.
  • Develop and execute sales strategies that drive census growth.
  • Build strong connections with leadership, staff, residents, and families.
  • Maintain high customer satisfaction and employee engagement scores.
  • Represent Phoebe in the community, developing relationships with local officials and organizations.
  • Why Join Phoebe Richland?

    Phoebe Richland is a close-knit, well-established community where residents, families, and employees feel like family. This opportunity stands out due to the following factors:

    • A highly visible role as the face of a respected campus, known for excellence and leadership.
    • The newly opened Chestnut Ridge at Rodale features 126 stunning Independent Living apartments.
    • A dedicated leadership team with seasoned department heads and a cohesive staff, primed for growth.
    • Unique collaborations with the Rodale Institute for organic farming and DeSales University (offering tuition discounts), reflecting our commitment to innovation and enrichment.

    Requirements

    • Pennsylvania Personal Care Administrator license (or eligibility to obtain PCA)
    • Bachelor's degree (BA/BS)
    • 5 years of experience managing multi-department operations, preferably in a CCRC setting.
    • Proven ability to embrace change, inspire innovation, and lead with emotional intelligence.

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